5 YEAR PRODUCT WARRANTY

All LED products sold by NEXO are free of manufacturing and/or material defects under normal conditions of use for a warranty period of five years starting from the invoice date. The warranty is subject to the following conditions:

1. This warranty only applies to the LED product defect that is acknowledged by NEXO as a result of design, materials, or workmanship.

2. Installation must be performed by authorized technical experts according to the installation instructions.

3. This warranty is valid for products that are used in compliance with the product specifications and user instructions (technical specifications).

4. Ambient temperature and voltage limit values should not be exceeded during product operation, and the product should not be subjected to mechanical and thermal loads that do not comply with its intended use. (maximum temperature should not exceed 45°C. minimum temperature should not be under -20° C).

5. NEXO reserves the right to replace a defective product with another product of a similar design and the same or better performance.

6. Any replaced product will be warranty for the remaining unexpired period of the original 5 years from the original date of purchase.

7. This warranty is valid for the purchase of products invoiced from the date indicated.

The warranty does not cover:

1. Product defects caused by electric shocks, mechanical stress, chemical damage, and/or impact of inappropriate environmental, climatic, or any other conditions.

2 - Damage caused by accidents or reasons of an Act of God, including earthquakes, lightning, floods, and fires.

3 - Damage caused by transportation.

4. This warranty is not valid when the customer carries out replacements, repairs, or extraordinary maintenance without prior written permission from the company.

5. This warranty does not apply to defects that are discovered after the expiration of the warranty period.